Introduction

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At Rush Cycle, we respect your privacy and are committed to protecting it. This Privacy Policy complies with Quebec's Law 25 and the General Data Protection Regulation (GDPR) of the European Union. It aims to inform you about how we collect, use, protect, and share your personal information when you use our website, our mobile and desktop applications, or when you participate in our courses and community.

 

By accessing our website or using our services, you agree to this Privacy Policy.

 

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Types of Information Collected

 

Direct Data Collection

 

We collect information that you provide to us directly, for example, through forms on our website, sign-ups for our courses, or our newsletter. This information may include:

• Your name, mailing address, email address, and phone number.

• Your age, gender, and other demographic information.

• Data related to your use and interaction with our website and services.

 

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Indirect Data Collection (Cookies)

 

We also use cookies and other tracking technologies to automatically collect information as you browse our site. This data may include information about your browser, operating system, and your behavior on the site (pages visited, time spent, etc.). Cookies help us improve your user experience and target our marketing campaigns.

 

Please note that the data collected indirectly through cookies and other tracking technologies are anonymous. This means that this information does not contain personally identifiable elements that would allow us to directly identify you as an individual. Instead, these data are aggregated and used to analyze trends, administer the site, and gather demographic information, allowing us to better understand how users engage with our website and services. The aim of collecting these anonymous data is to improve your overall user experience.

 

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Use of Your Information

 

We use your information to:

 

• Provide you with services, such as access to our courses.

• Improve our website and services.

• Send you communications related to your account or promotional information about our services.

 

We do not sell your personal information to third parties. We share your information only with essential partners, such as our bank or our online course booking tool provider, in order to offer you quality services. All our collaborations with these partners are governed by confidentiality agreements that ensure the protection of your data.

 

Please note that neither your information, nor that collected by our franchisees, is shared with Rush Cycle USA. Every Rush Cycle studio in Canada adheres to this same Privacy Policy, and only collects the essential data needed to provide you with quality service.

 

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Data Security

 

The security of your personal information is our topmost priority at Rush Cycle. To this end, we have implemented a range of technical and organizational measures to ensure maximum protection of your data. These measures include advanced encryption protocols, firewalls, and intrusion detection systems to prevent unauthorized access to our databases.

 

Our servers are hosted in secure data centers that are regularly subjected to security audits. Only trained and authorized personnel have access to your personal information and only for the purposes of their job functions. Additionally, all our employees undergo training in best practices for data privacy and security management.

 

We also use two-factor authentication (2FA) to access sensitive areas of our systems, adding an extra layer of security. Furthermore, all financial transactions conducted via our website are protected by SSL (Secure Socket Layer) technology to ensure your financial data is encrypted and secure.

 

It's also important to note that despite all the measures we take to protect your data, no security system is foolproof. In the event of a security breach, we commit to informing you as quickly as possible in accordance with applicable laws.

 

We continue to assess and improve our security practices to guarantee you a secure experience when using our services.

 

Children Under 18

 

Our services are intended for adults aged 18 and over. If we learn that we have collected personal data from someone under the age of 18 without appropriate consent, we will take steps to delete this information.

 

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Changes to This Policy

 

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the date of the last update. We encourage you to regularly check this page to be aware of any changes or updates that may affect our use of your personal data or your rights in relation to it.

 

If significant changes are made to this policy, we will make every effort to inform you through our website or other means of communication such as email.

 

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Contact Us

 

For any questions regarding this Privacy Policy, please use the form below or contact our data protection officer, Sepehri Negin, at negin.sepehri@rushcycle.com.

 

By using our website, you agree to the collection and use of your information as indicated in this Privacy Policy.

 

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Update of This Version of the Policy

 

This version of the Privacy Policy was last updated on August 30, 2023.